Be mindful that editing HEVC content with an under-spec mobile device can cause this issue to occur.Should the app only crash when enabling a setting or theme, then the issue could be related to the app itself and should be reported to GoPro customer supportĬrash while exporting a storyThis can be caused by exporting media that’s either too demanding for your mobile device or corrupt and can’t be used at all.Crashing only when editing HEVC files could be a sign that your mobile device’s hardware could be under spec. If your app crashes while editing HEVC files, then try editing non-HEVC files to see if the crash reoccurs. Check the resolution and FPS of the videos you’re editing.In addition, be mindful that HEVC content (4k – 60fps, 2.7k – 120fps, 1080 – 240fps) is only supported on high end mobile devices.It may be possible that your mobile device has a chipset that is under spec. If 4k 30 imports cause the app to crash, try importing a 1080/30 video and see if the crash persists.Check the file size resolution of the media being imported.For example, if importing videos cause the app to crash, then try again with some photos or time lapses. Use multiple file types to determine if specific media types cause the crash.Find the application you want to clear the cache of and tap its listing.Tap the Other Apps heading to see a list of your installed apps.If your phone runs Android Oreo or earlier, you'll want to open the App Manager settings page. Tap the Storage heading to open its settings page.(Android Only) Clearing your app cache can help resolve some general crashing issues in GoPro Quik.You'll be given the chance to rename the camera during the pairing process. ¥, £, ü, etc) in it. If this is the case, you'll need to delete the camera option from the app and re-pair the camera to your device. The GoPro Camera Name may have a special character (e.g.This may allocate more memory to GoPro Quik for improved performance. Force close other apps that may be running, but you are not using.Force close the app and re-open it, then check to see if the crashing or freezing still occurs.Ensure that GoPro Quik and mobile device are up to date with their latest versions (be sure to restart your mobile device after GoPro Quik updates).General Troubleshooting and Best Practices General troubleshooting and best practices.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |